TERMS & CONDITIONS
MATERIALS
facets of Sri Lanka pieces are made with 925 Silver. We do undertake Customized orders White Gold, Rose Gold etc according to client requirement. The deliver date can be determined depending on the complexity of the piece requested and it can take 14 to 30 working days usually.
PRICES AND VAT
All prices include 23% VAT. Prices may change without prior notice.
PAYMENTS
Payments can be made bank transfer or PayPal
WARRANTY
All items come with a 2-year warranty period, starting from the date of the invoice. This does not include any signs of usage or any visible misusage damages. It also excludes the oxidation of silver and the gradual disappearance of the gold plate.
Please note that all pieces featuring gemstones need to be handled with care. Dropping or rough handling of your jewelry could cause the stone to be damaged and this will not be covered under our warranty.
This warranty only covers manufacturer’s faults (not wear and tear).
PRIVACY POLICY
All Facets of Sri Lanka orders are subject to our (please put a hyper link to our privacy policy here)
ORDERS OUTSIDE OF THE EU
Shipments for outside of the EU may be subject to custom duties or any other form of import tax. The customer is responsible for the payment of such fees, should they arise.